Multi-Unit Leadership 2025 Masterclass
Are your Area Coaches, District Managers, Franchisees and Regional VPs still supervising their stores with leadership skills, strategies and tactics designed in the 1990s? What does Multiunit Leadership mean in the age of technology disruption, staffing challenges, high turnover, competitive intrusion, shrinking margins and task saturation? Are your District Managers and Multiunit Franchisees aware of (and using) TODAY’S best demonstrated practices for developing 21st Century skillsets and mindsets in their managers and teams? Or are they constantly putting out fires, reacting to what’s urgent instead of focusing on what’s important? Here are some leadership questions that this customized workshop will answer for your teams:
Why do some store teams outperform others while doing the exact same work?
What do the best Multiunit Leaders (MULs) do to prioritize and execute the avalanche of tasks, priorities, data, reportage, and people-issues that swamp them daily?
How do the most productive and profitable MULs plan, execute and improve their store visits to get lasting results? What–specifically–do they do before, during and after each visit to make that store, unit or restaurant better than they found it?
How can we best use our time and talent to build stronger teams and more profitable stores?
This popular workshop (presented more than 350 times across the globe) will answer these questions and more. The content is based on Jim Sullivan’s bestselling book Multiunit Leadership (over 290,000 copies sold) and incorporates brand new best demonstrated practices from 700 high-performing multiunit franchisees, Area Directors and Regional Managers. This workshop is ideal for both new and veteran MULs and Franchisees. Every attendee receives a customized Learner’s Workbook for the workshop to help apply the insight back at their stores and markets.
Every Multitunit Leadership Masterclass (live or webinar) is COMPLETELY CUSTOMIZED for every client. We will work closely with you to align your objectives, targets and culture into the workshop content. Our customers include The Walt Disney Company, Panera, Chipotle, McDonald’s, Marriott, Jiffy Lube, The Cheesecake Factory, Dunkin’, Domino’s, Taco Bell, Starbucks, Texas Roadhouse, Buffalo Wild Wings, Target, Chili’s, Applebee’s, Chick-fil-A, Burger King, Five Guys, Little Caesar’s, Starbucks, Pizza Hut, Universal Studios, Walmart, and many more.
Email us at sullivision.com@gmail.com for more information, pricing and availability.
Target Audience
This program is guaranteed to develop more effective above-store leadership skills in both new and veteran Multi-Unit Leaders (MULs), Regional Directors, Area Managers, Executive Teams, Owners, Franchise Business Consultants and Franchisees in the Foodservice, Salon, Automotive, or Retail industries. Many companies bring their high-potential General Managers to these workshops as well to help them get a step-up on the next level of leadership.
Format
Offered in 90-minute, 2 hour, Half-Day, Full-Day, or WEBINAR versions
Live Workshop & Webinar Takeaways. You’ll Learn:
- How to develop, master, and teach both situational leadership and critical thinking skills
- How to uncover and deploy creative strategies to find, hire and retain top talent in this age of employee scarcity
- The 3 reasons why some teams outperform other teams doing the exact same work
- The top line competencies of Multi-Unit Leaders from our most recent research into their best practices
- How to creatively prioritize your daily workload and projects to get more done in less time
- How to align your quarterly goals to daily execution at the store level
- The 10 best practices related to store manager selection, development & performance.
- How (and why) Franchisees typically stumble when opening multiple units in terms of leadership, staffing, planning and cost-control
- How to plan and execute high-impact unit visits that measurably improve people, productivity and profits (instead of merely acting like an “auditor”)
- The 10 do’s and don’ts of developing stronger store teams and Leaders
- Creative ways to design and execute effective quarterly business plans that align with period goals (and how to integrate them into shift execution at each unit).
- The 6 best productivity apps for your smartphone or tablet
- The secret to building Bench Strength, RETENTION and Talent Pipelines in a tough labor market
- The 11 fatal errors new MULs make (and how to avoid them)
- The do’s and don’ts of planning, prioritizing and executing effective MUL Unit Visits
- Purposeful 1 on 1’s: three ways to effectively coach unit managers after a store visit so that you aren’t solving the same problems over and over
- The High Impact Unit Visit: A Step-by-Step Checklist and template to use to improve your effectiveness in each store
- The Roadmap: a 30/60/90 day plan for application, transformation, and execution of the workshop strategies
- An overview of the 7 stages that transform Multiunit Managers into Multi-Unit Leaders.
- Understanding why Multiunit Leaders the difference between being Effective and being “efficient”
To get more detailed information on this workshop or webinar, to check speaker availability for your date or book a speaker for the Multiunit Leadership workshop, send information about your proposed dates and audience to sullivision.com@gmail.com
