Multi-Unit Leadership Masterclass

The Masterclass design and content is fun, interactive, and detailed.  Your trainers will find it simple to use and easy to deploy immediately in your people,  brand, culture and career pathing strategies.  The Masterclass is an ideal development tool for both new and existing above-store leaders as well as multiunit franchisees (or franchisees that want to grow into multiunit operators). Many of our clients also use the Masterclass to inspire, inform and develop their high-potential GMs who aspire to grow to the next level.

Topics in the course include (but are not limited to):

• how to excel at strategic thinking, strategic clarity and situational leadership,
• how to build sales across multiple markets and with diverse teams,
• how to effectively manage and execute multiple priorities (and competing priorities),
• how (and why) the fundamentals of above-store leadership has changed in the last 3 years,
• how to conduct high-impact store visits that get measurable and consistent results,
• how to find, develop and retain high-performing managers and crew,
• how to plan and stage more effective manager meetings that get results,
• the impact of identifying, sharing and creating an innovative leadership mindset in your store managers,
• how to take control of the things that take your time (and it doesn’t involve making a list),
• how to better understand the architecture of a profitable daily Shift and apply specific goals daily aligned to your quarterly targets,
• how to identify the specific daily lead activities that achieve habitually consistent lag measures and goals (focusing on outcomes),
• how to understand the New Rules of Leadership to create more focused, productive and profitable teams.
• how to improve your communication skills to better develop your store managers
• how to become a better Brand Ambassador, Talent Scout, Servant Leader, Head Coach, Marketing Guru, Synergist and Goal Getter (deeper dives into each of those 7 competencies than you’ll find in the bestselling book Multiunit Leadership alone).

Each of the 8 modules that comprise the Multiunit Leadership Masterclass (Introduction plus modules on Brand Ambassador, Talent Scout, Servant Leader, Head Coach, Marketing Guru, Synergist and Goal Getter) combines audio, video, animations, interactivities, adaptive learning exercises, application exercises, and situational leadership drills to maximize class engagement and execution back in their markets. The Masterclass’ fun design and deep content shows learners how to think, not just what to do.

The Masterclass course includes recent exclusive research and best demonstrated practices of above-store leaders and multiunit franchisees worldwide. The Masterclass content combines a comprehensive 300+ slide PowerPoint deck embedded with videos, animations, and interactivities with a comprehensive Leaders Guide (Lesson Plans) for each module and a companion Learner’s Workbook. You simply print additional copies as needed.

The Leader’s Guide Lesson Plans shows your trainers what to say around every single slide,  which kinds of questions to ask as the content rolls out, how to keep the class engaged and how to customize the class to your specific culture, values and goals.  The Learner Workbooks helps your classroom attendees follow the content and take relevant notes with each module. The course can be taught in as little as 3 days or over a 6 week period depending on your time constraints.

The one-time purchase price for the entire Multiunit Leadership Masterclass is all-inclusive. It includes a perpetual license for all program materials. There are NO additional or recurring fees.

The Multiunit Leadership Masterclass program could serve as the foundation of your own customized in-house Multiunit Leader development course since it leverages our deep content, research, insight and resources and has already been vetted, beta-tested and proven effective with our clients and in our live workshops and consulting partnerships. Why reinvent the wheel to create your own above-store leader development program when you can have the most comprehensive Multiunit Leadership development course created by the acknowledged global leader in multiunit leadership. Jim Sullivan’s book Multiunit Leadership has been purchased and read by over 250,000 leaders worldwide and is used by companies like Panera, Chipotle, McDonald’s, Walmart, Target, Disney, Marriott, Jiffy Lube, The Cheesecake Factory, Dunkin’, Domino’s, Taco Bell, Starbucks, Texas Roadhouse, Buffalo Wild Wings, Target, Chili’s, Applebee’s, Chick-fil-A, Burger King,  Five Guys, Little Caesar’s, Starbucks, Pizza Hut, Universal Studios, and more.