Multi-Unit Leadership Masterclass

Invest in The Multiunit Leadership Masterclass: Your Trainers Teach Your Teams on Your Schedule Using Our Content

The Masterclass design and content is fun, interactive, and detailed. Your trainers will find it simple to use and easy to deploy immediately in your people, brand, culture and career pathing strategies. The Masterclass is an ideal development tool for both new and existing above-store leaders as well as multiunit franchisees (or franchisees that want to grow into multiunit operators). Many of our clients also use the Masterclass to inspire, inform and develop their high-potential GMs who aspire to grow to the next level.

Topics in the course include (but are not limited to):

how to excel at strategic thinking, strategic clarity and situational leadership,
how to effectively manage and execute multiple priorities (and competing priorities),
how (and why) the definition of above-store leadership has changed since 2024,
how to conduct high-impact store visits that get measurable and consistent results,
how to find, develop and retain high-performing managers and crew,
how to plan and stage more effective manager meetings,
the impact of identifying, sharing and creating an innovative leadership mindset,
how to take control of the things that take your time (and it doesn’t involve making a list),
how to better understand the architecture of a profitable daily Shift and align it to your quarterly goals,
the impact of identifying daily lead activities that achieve habitually consistent lag measures (focusing on outcomes),
how to understand the New Rules of Leadership to create more focused, productive and profitable teams.
how to improve your communication skills to better develop your store managers
how to become a better Brand Ambassador, Talent Scout, Servant Leader, Head Coach, Marketing Guru, Synergist and Goal Getter (deeper dives into each of those 7 competencies than you’ll find in the bestselling book Multiunit Leadership alone).

Each of the 8 modules that comprise the Multiunit Leadership Masterclass (Introduction plus modules on Brand Ambassador, Talent Scout, Servant Leader, Head Coach, Marketing Guru, Synergist and Goal Getter) combines audio, video, animations, interactivities, adaptive learning exercises, application exercises, and situational leadership drills to maximize class engagement and execution back in their markets. The Masterclass’ fun design and deep content shows learners how to think, not just what to do.

The Masterclass course includes recent exclusive research and best demonstrated practices of above-store leaders and multiunit franchisees worldwide. The Masterclass content combines a comprehensive 300+ slide PowerPoint deck embedded with videos, animations, and interactivities with a comprehensive Leaders Guide (Lesson Plans) for each module and a companion Learner’s Workbook. You simply print additional copies as needed.

The Leader’s Guide Lesson Plans shows your trainers what to say around every single slide, which kinds of questions to ask as the content rolls out, how to keep the class engaged and how to customize the class to your specific culture, values and goals. The Learner Workbooks helps your classroom attendees follow the content and take relevant notes with each module. The course can be taught in as little as 3 days or over a 6 week period depending on your time constraints.

The one-time purchase price for the entire Multiunit Leadership Masterclass is all-inclusive. It includes a perpetual license for all program materials. There are NO additional or recurring fees.

The Multiunit Leadership Masterclass program could serve as the foundation of your own customized in-house Multiunit Leader development course since it leverages our deep content, research, insight and resources and has already been vetted, beta-tested and proven effective with our clients and in our live workshops and consulting partnerships. Why reinvent the wheel to create your own above-store leader development program when you can have the most comprehensive Multiunit Leadership development course created by the acknowledged global leader in multiunit leadership. Jim Sullivan’s book Multiunit Leadership has been purchased and read by over 250,000 leaders worldwide and is used by companies like Panera, Chipotle, McDonald’s, Walmart, Target, Disney, Marriott, Jiffy Lube, The Cheesecake Factory, Dunkin’, Domino’s, Taco Bell, Starbucks, Texas Roadhouse, Buffalo Wild Wings, Target, Chili’s, Applebee’s, Chick-fil-A, Burger King, Five Guys, Little Caesar’s, Starbucks, Pizza Hut, Universal Studios, and more.

If you’re ready to take your above-store leadership development to the next level with the Multiunit Leadership Masterclass, please email us at sullivision.com@gmail.com.

Click on the video directly below for a quick overview of all the components and resources included in the Multiunit Leadership Masterclass. Want even more info? Under the video please find a detailed FAQ about the Multiunit Leadership Masterclass.

Target Audience

This program is guaranteed to develop more effective above-store leadership skills in both new and veteran Multi-Unit Leaders (MULs), Regional Directors, Area Managers, Executive Teams, Owners, Franchise Business Consultants and Franchisees in the Foodservice, Salon, Automotive, or Retail industries. Many companies have their high-potential General Managers attend the class as well. Your team and trainers will be able to teach the class after less than an hour reviewing the slides and step-by-step instructions. Jumpstart your training and take your above-store leadership team and franchisees to the next level of leadership.

Format

Offered in 90-minute, 2 hour, Half-Day, Full-Day, or WEBINAR versions

Live Workshop & Webinar Takeaways. You’ll Learn:

How to develop, master, and teach both situational leadership and critical thinking skills
How to uncover and deploy creative strategies to find, hire and retain top talent in this age of employee scarcity
The 3 reasons why some teams outperform other teams doing the exact same work
The top line competencies of Multi-Unit Leaders from our most recent research into their best practices
How to creatively prioritize your daily workload and projects to get more done in less time
How to align your quarterly goals to daily execution at the store level
The 10 best practices related to store manager selection, development & performance.
How (and why) Franchisees typically stumble when opening multiple units in terms of leadership, staffing, planning and cost-control
How to plan and execute high-impact unit visits that measurably improve people, productivity and profits (instead of merely acting like an “auditor”)
The 10 do’s and don’ts of developing stronger store teams and Leaders
Creative ways to design and execute effective quarterly business plans that align with period goals (and how to integrate them into shift execution at each unit).
The 6 best productivity apps for your smartphone or tablet
The secret to building Bench Strength, RETENTION and Talent Pipelines in a tough labor market
The 11 fatal errors new MULs make (and how to avoid them)
The do’s and don’ts of planning, prioritizing and executing effective MUL Unit Visits
Purposeful 1 on 1’s: three ways to effectively coach unit managers after a store visit so that you aren’t solving the same problems over and over
The High Impact Unit Visit: A Step-by-Step Checklist and template to use to improve your effectiveness in each store
The Roadmap: a 30/60/90 day plan for application, transformation, and execution of the workshop strategies
An overview of the 7 stages that transform Multiunit Managers into Multi-Unit Leaders.
Understanding why Multiunit Leaders the difference between being Effective and being “efficient”

To get more detailed information on this workshop or webinar, to check speaker availability for your date or book a speaker for the Multiunit Leadership workshop, send information about your proposed dates and audience to sullivision.com@gmail.com